September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Located in the Settings area, the Business Management page has the following options:
• Queues
• Services
• Sites
• Subjects
Figure 12.1 shows the Business Management interface.
Figure 12.1 Settings, Business Management.

To work with sales Quotas, you must set the Fiscal Year Settings. Be careful when setting the fiscal period; it should not be changed, as it will affect reporting (see