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Microsoft Dynamics CRM 2011 Unleashed
book

Microsoft Dynamics CRM 2011 Unleashed

by Marc Wolenik, Damian Sinay, Rajya Bhaiya
September 2011
Intermediate to advanced content levelIntermediate to advanced
1008 pages
24h 27m
English
Sams
Content preview from Microsoft Dynamics CRM 2011 Unleashed

Chapter 13: Client Configuration Options

Microsoft Dynamics CRM has always offered to users the ability to work within Outlook seamlessly. The Outlook integration provided by Microsoft Dynamics CRM tightly delivers CRM data in and through Outlook so that users can truly work in one place without having to navigate to separate applications.

Some of the new features provided with this version of Microsoft Dynamics CRM Outlook connector include

• Full MAPI integration

• Customizable views of CRM data in Outlook

• Ribbon enhancements

• Data filters

• E-mail enhancements

When accessing the full ...

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Publisher Resources

ISBN: 9780132682084Purchase book