September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Microsoft Dynamics CRM provides the following e-mail processing options:
• Microsoft Dynamics CRM for Microsoft Office Outlook and Microsoft Dynamics CRM for Outlook with Offline Access.
• The E-mail Router manages both incoming and outgoing messages.
• The E-mail Router also supports POP3 e-mail systems for incoming messages and SMTP e-mail systems for outgoing messages.
• Microsoft Dynamics CRM e-mail messages are sent asynchronously by using E-mail Router.