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Microsoft Dynamics CRM 2011 Unleashed by Rajya Bhaiya, Marc Wolenik, Damian Sinay

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Chapter 15: Mobility

Mobility Defined

Mobility is becoming increasingly important for today’s business users. Users expect to have access to their customer, sales, and marketing data anytime, anywhere. With the rise of smartphones and mobile devices such as the iPhone, BlackBerry, Android, Windows Phone, and also tablets such as the iPad that can access their banking information, home security network status, and even their favorite shows, Microsoft Dynamics CRM data is now available to users across these platforms.

Note

Although the full Microsoft Dynamics CRM is only available via the Outlook or Internet Client, a very rich and functional mobile client is available ...

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