Solutions Explained
Previous versions of Microsoft Dynamics CRM allowed only for the customization of entities that you were able to export and import in one single XML file, but other customizations, such as reports, templates, and plug-ins had to be deployed separately. Microsoft realized that partners and clients were having a hard time trying to maintain CRM customizations because they usually involve modifying entities’ views or forms or modifying and adding new attributes to the entities. Most of the solutions that currently exist on CRM and xRM environments involve other pieces of software such as plug-ins, reports, custom static and/or dynamic pages, images, scripts, Silverlight applications, flash animations, templates, and web services ...
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