September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Although every Dynamics CRM organization has a default solution from which you can start making customizations, we recommend making a backup of this solution by exporting it before you start making any customization on a fresh CRM deployment. Have in mind that any customization you make inside a custom solution will be also included on the default solution as well as any change you make on existing system entities. It is a good practice to start making any customization in a new custom solution, so they can be easily managed in the future. If you want to customize a system entity such as Account, you can do it by adding any existing entity to a custom solution.
To customize a system, complete the following ...