September 2011
Intermediate to advanced
1008 pages
24h 27m
English
The most basic principle is that Microsoft Dynamics CRM is built in an n-tier model with the user interface layers (web client and Outlook client) on the top, the application layer in the middle, and the database layer represented by the SQL Server on the bottom. Therefore, you should always make the customizations following the principles described in this chapter.
Refer to Chapter 16, “Solution Concepts,” to review some basic principles related to customizations.
Caution
If you are an expert SQL database administrator or developer, you might be tempted to create database triggers or stored procedures, or change the ...