September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Similar to an XML document, all objects in Microsoft Dynamics CRM are treated as an entity or an attribute. Account, Contacts, Activities, and so on are all entities in the CRM system, and every entity has attributes, related to the entity, which are now called fields on this new version of CRM. An example of this is Account and Account Name. Account is an entity and Account Name is a field (see Figure 23.2). This new version now enables us to create entities of type of activity, which was not allowed on previous versions.
Figure 23.2 Fields of the Account entity
