Chapter 1. Getting Started with Microsoft Dynamics CRM 2015

This chapter will help you understand the basics of Microsoft Dynamics CRM 2015. We will be discussing an overview of the new features released in CRM 2015 and also we will be discussing the upcoming features of CRM 2015 Update 1. In a later chapter, we will work on these features in detail and will see how we can use them for implementing different requirements. We will discuss the following topics in this chapter:

  • Introduction to Microsoft Dynamics CRM 2015
  • The deployment options available
  • Online versus on-premise
  • The available clients
  • The software and hardware requirements
  • The upgrade options
  • The license model in Microsoft Dynamics CRM 2015
  • The new features in Microsoft Dynamics CRM 2015

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