Understanding actions

Have you ever thought of creating your own events just like we have out-of-the-box events available in organization services? If yes, then actions can help you. Actions were released in CRM 2013 initially, to allow us to define our own custom messages that can be called using server-side code or client-side code. If you are working with 2013 you can just access actions using SDK calls alone, but with the new enhancements in CRM 2015, we can call actions through workflows and dialogs as well.

Actions can be created for a particular entity or can be global; they are always synchronous and run on the current user security context. Thus, similar to synchronous plug-ins, actions are also transactional. Once an action is activated, ...

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