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Microsoft Dynamics CRM Customization Essentials by Nicolae Tarla

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Chapter 1. Getting Started

Microsoft Dynamics CRM is offered in a variety of deployment scenarios. From the standard on-premise deployment to a private cloud or an online cloud offering from Microsoft, the choice depends on each customer, their type of project, and a large number of requirements, policies, and legal restrictions.

In this chapter, we will cover the following topics:

  • Dynamics CRM
  • Prerequisites to customize CRM
  • Setting up Dynamics CRM
  • Integrating Dynamics CRM Online with Outlook

We will first take a look at which environment we need to complete the examples presented in the book. We will create a new environment based on a Microsoft Dynamics CRM Online trial. This approach will give us 30 days to experiment with an environment for free. ...

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