Chapter 1. Getting Started
Microsoft Dynamics CRM is offered in a variety of deployment scenarios. From the standard on-premise deployment to a private cloud or an online cloud offering from Microsoft, the choice depends on each customer, their type of project, and a large number of requirements, policies, and legal restrictions.
In this chapter, we will cover the following topics:
- Dynamics CRM
- Prerequisites to customize CRM
- Setting up Dynamics CRM
- Integrating Dynamics CRM Online with Outlook
We will first take a look at which environment we need to complete the examples presented in the book. We will create a new environment based on a Microsoft Dynamics CRM Online trial. This approach will give us 30 days to experiment with an environment for free. ...