This book is a basic guide for both new and seasoned Microsoft Dynamics CRM users. It takes a gradual approach to present the platform, starting with the basic structure, then moving on to configuration options, and ending with solution administration concepts.
A new user will be slowly guided through the base concepts of the platform, the structure, and the configuration options so that he or she can become a power user.
An advanced user will find the coverage of a certain aspect of the platform that they have not yet worked with, or find specific gems about differences between the versions of the platform and the new features introduced with the latest version.
A power user will find details and concepts that will help them ...