Integrating Dynamics CRM Online with Outlook
While not necessarily a requirement of this book, Dynamics CRM Online and On-Premise can integrate with Microsoft Outlook in order to provide the user with an interface already familiar to them.
Once you have your new instance of Dynamics CRM Online up and running, you can go ahead and install the Outlook client. This client is available either directly from the web interface of Dynamics CRM, presented as an option for download, or it can be downloaded from http://www.microsoft.com/en-us/dynamics/crm-customer-center/set-up-crm-for-outlook.aspx.
You can either download the file locally, or run it directly. ...
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