O'Reilly logo

Microsoft Dynamics CRM 2011 Application Design by Mahender Pal

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 1. Getting Started with Microsoft Dynamics CRM 2011

This chapter is going to give you a basic understanding of Microsoft Dynamics CRM (MS CRM) 2011. We will cover the following topics in this chapter:

  • Introduction to Microsoft CRM 2011
  • Deployments options
  • Microsoft CRM 2011 clients
  • Software and hardware requirements for Microsoft CRM 2011
  • Modules in Microsoft CRM 2011

Introduction to Microsoft CRM 2011

Every business need to interact with their customers daily to fulfill their different requirements, whether it is for providing them sales, service support, or to inform them about a new product. A Customer Relationship Management (CRM) application plays a key role here. Microsoft CRM 2011 is a product that comes in this category. It is a product ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required