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Microsoft Dynamics CRM 2011 Application Design by Mahender Pal

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System configuration

We are using the Microsoft CRM 2011 on-premise deployment for our PTES application. We have installed the Microsoft CRM 2011 application on a single server. One key requirement for PTES is to capture the campaign responses in Microsoft CRM to track the effectiveness of the campaign. Microsoft CRM 2011 provides OOB marketing entities that can be used to implement the marketing process. We can use the Campaign Response entity to automate the campaign response creation process in Microsoft CRM. For example, when we create an e-mail campaign activity in our campaign and distribute it, Microsoft CRM 2011 will create individual e-mail activity records based on the marketing list members who have subject information in the related ...

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