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Microsoft Dynamics CRM 2011 Application Design by Mahender Pal

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Using campaign activity in Microsoft CRM 2011

After creating a marketing list, we need to plan our campaign. Campaign is a container for all the information and activities used to create our campaign. Campaign activities are used as a communication channel to pass information to our client. While creating a campaign, there are mainly two activities involved:

  • Planning activities
  • Creating campaign activities

Campaign planning activities are used to track all the activities that we are going to create for our campaign. This helps us organize the activity sequence that we are going to use in our campaign. Creating campaign activities is similar to planning activities, but it includes more detailed information about the pricing. Perform the following ...

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