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Microsoft Dynamics CRM 2011 Application Design by Mahender Pal

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Chapter 4. Implementing Business Logic through Plugins

In this chapter, we are going to use Microsoft Dynamics CRM 2011 to build a hotel management application. We will learn how to create a Custom entity and how to use a plugin to implement business logic for our hotel management application. In this chapter, we will learn how we can use the developers' toolkit that comes with CRM SDK, to make our plugin development easy.

In this chapter we are going to discuss the following topics:

  • Application scope
  • Hotel management system design
  • Data model for a hotel management system
  • Customizing and configuring Microsoft CRM 2011 using sub-grids
  • Setting up a product in Microsoft CRM 2011
  • Understanding plugins in MS CRM 2011

Application scope

We are going to use

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