We need to customize and configure Microsoft CRM 2011 according to our sample application. We need to perform the following steps to customize Microsoft CRM 2011.
We need to customize the existing entities based on the data model. Refer to Appendix B, Hotel Management Data Model and Design, for more information. We need to create new Room and Food entities.
First, we need to create our Solution and include all the required entities in that Solution. Please refer to the previous chapters to create a Solution. Once we have our Solution, we need to customize the OOB entity fields. We also need to rename the entities and their views.
As we have already discussed ...