O'Reilly logo

Microsoft Dynamics CRM 2011 Application Design by Mahender Pal

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Issue Manager design

We are going to create an issue and project for three custom entities. We will use the Issue entity to capture information regarding the issue, for example, the issue description, category, created date, and submitted by date, along with error reproducing steps. The Project entity will be used to store project-related information. We will create a 1:N relationship between the project and issue. We are going to create another custom entity, namely Auto ID Setup. We will use this entity to store auto ID configuration information. We will write a plugin to generate an issue ID using auto ID setup configuration.

The following block diagram is the entity design for Issue Manager:

We are going to use the OOB Account entity to store ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required