O'Reilly logo

Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide by Neil Benson

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 6. User Interface Customization: Forms, Views, and Charts

So far we've learned about customizing Microsoft Dynamics CRM 2011 using the "behind-the-scenes" techniques such as creating custom entities, attributes, and relationships. In this chapter, we'll focus on customization techniques that make a much bigger impact on your users' experience by learning how to customize forms, views, and charts.

In this chapter we will learn about:

  • Customizing forms
  • Customizing views
  • Customizing charts

So let's get on with it...

Customising forms

A form is a web page that is used to display information about a single record. Forms are also used for creating and updating individual records.

There are two form types:

  • Main form: It is used by the Microsoft Dynamics ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required