Integrating with Facebook
In this recipe, we will be looking at the most simplistic way to bring Facebook information into your CRM. We are doing this exclusively on the client side, thus adding no additional load on server resource. For this reason, the client machine will need to have internet access, and the access to Facebook should not be blocked by the corporate firewall.
We will be taking advantage of the Facebook Badge feature. If you go to http://www.facebook.com/badges/, you will find the available badge options. For this example, I will focus on using the Profile badge. We will capture the contact information as it relates to Facebook from the system user, and we will display a Profile badge on the Contact form.
You will ...