Microsoft Dynamics CRM 2011 Scripting Cookbook

Adding Twitter feeds

Associating your customers' or contacts' Twitter information to your CRM can sometimes bring valuable information to the fingertips of your sales staff. While there are more advanced solutions that can process the tweet feeds on the server and provide caching, the very light solution I am going to demonstrate is client-side only, and does not add any additional load to the server. Furthermore, it could be the preferred approach for IFD deployments, where the majority of users access CRM remotely, whether from home, office, or on the road. This way, you are pushing all that transfer off your network.

We will be using the twitterjs library to assist in the call to retrieve the recent tweets.

Getting ready

For this recipe, you must ...