Assessing the upgrade requirements
The services delivery team has two primary objectives when conducting the Upgrade Assessment DA. First, the delivery team assesses the current solution to determine the impact of the proposed upgrade. Second, they determine the optimal approach to upgrade the solution to the current version.
The Upgrade Assessment DA begins with the solution delivery team meeting with the customer, to understand the requirements for the upgrade. The solution delivery team is usually comprised of solution and/or service sales executives, as well as solution architects and senior application consultants to provide real-life perspectives to the customer.
Sure Step provides product-specific questionnaires that can be leveraged for ...
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