Microsoft® Exchange Server 2010 Inside Out

Messaging records management

Exchange 2007 introduced the messaging records management (MRM) system as its “business email” strategy to help users comply with regulatory and legal requirements. The idea is to provide a method for users to retain messages and attachments that are required business records. Another way of thinking about MRM is that it helps users keep control over mailboxes by automating the retention process; marked items are kept as long as required, whereas others can be automatically discarded when their retention period (otherwise known as the expiration limit) expires.

The key to success for any scheme that aims to alter user behavior is to make it as simple as possible while achieving maximum functionality. Exchange 2007 didn’t ...