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Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age by Daniel Jonathan Valik

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Chapter 1. Innovation of Communication and Information Technologies

In this book, we will introduce you to the interesting subjects of communication and collaboration. You will see the present approaches and forms of information processing and what it means to stay connected. We will also look into future technological developments.

Before we delve deep into the technologies, software solutions, and innovative communication capabilities, let me first ask you several questions:

  • Have you ever considered how important communication is in your daily life?
  • How much do you communicate every day, or how many people do you converse with daily on various issues?
  • Is this exchange of information important and necessary?

Communication is not something which we ...

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