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Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age by Daniel Jonathan Valik

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Persistent instant messaging

Another great way to communicate using Lync 2013 with people inside and outside the boundaries of their organization is through the use of Persistent Chat. You might have first known it as Group Chat; this is the former name used during the Office Communications Server 2007 (R2) period. Persistent Chat is real-time communication in chat rooms. This capability is already embedded in the Lync 2013 client application and is also available as a web client after some customization.

Whenever businesses, user groups, or communities need to have the ability to discuss a certain topic, search through chat history, collaborate in real time with a community, or have a place to discuss a specific topic, Persistent Chat is the right ...

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