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Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age by Daniel Jonathan Valik

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Business value assessment

Making an assessment of the potential ROI of unified communications in your own company or in a customer organization is usually a very complex procedure. Many areas need to be analyzed, compared, and calculated in terms of the financial opportunities when moving into the new world of communications and collaborations. The previously listed areas help to recognize some of the major areas to reduce costs with UC or to increase efficiency for employees and the organization. Microsoft offers business partners and customers a great guide on how to drive sales and deployments for Lync and in future, also Skype business opportunities on the MS partner website at https://mspartner.microsoft.com/en/us/pages/solutions/lync-accelerate.aspx ...

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