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Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age by Daniel Jonathan Valik

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Chapter 6. Unified Communications Projects in Practice

In this chapter, we will go through the creation of a practical customer project.

The objective of this chapter is to use a common project scenario to demonstrate how traditional telephony can be integrated into a new software-based communication technology, especially where desktop PCs and the physical network environment needs to be a part of the change and project scope.

By using a fictional company called Contoso, we will see how the Microsoft Unified Communications platform is implemented based on very specific business requirements in an enterprise.

Other than learning how to evaluate, drive, and realize unified communications projects, there are also a number of other important takeaway ...

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