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Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age by Daniel Jonathan Valik

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Additional benefits of UC solution

Back to the benefits that Contoso would gain out of the "right" UC solution. The business case for Contoso is a mix of integrating "shorter/faster" ways for communication, collaboration, eliminating fixed locations for employees and staff, and converting different communication channels into a less expensive software-based communication solution for use both inside and outside the company.

The main priorities in the business case for Contoso's new UC platform are shown as follows:

  • Reduce travel costs by web conferencing, presentations, and online meetings.
  • Resolution of S2M connections to the public ISDN, since access by carriers are over SIP trunks. In other words, using SIP/VoIP connections from carriers (telecommunication ...

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