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Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age by Daniel Jonathan Valik

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Chapter 7. Analyzing the Key Points of a Unified Communications Project

The previous chapter provided us a great customer example of how unified communications, Lync, was successfully deployed and implemented as a platform for communication and collaboration for the company, Contoso. As mentioned in the previous chapter, it is absolutely important to have a detailed analysis and assessment of the company's business and technical requirements as part of the overall evaluation process for a sustainable successful UC project. It is also important to have responsible business and professional people to conduct proper planning before reaching the RFP process or actual project. The truth is many technical projects fail in mid or enterprise organizations. ...

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