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Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age by Daniel Jonathan Valik

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Selecting unified communications solution and solution provider

When the RFP process is established and finalized, we move on to the next step. After establishing contact with selected solution providers, the default procedure is to have presentation and demonstration by the respective solution or technology providers. So make sure that there are not too many suppliers selected at the beginning because the long selection and evaluation phase may result in additional fees. This is a very important success factor. It is important to involve the most important UC technologies in the RFP but do not go over the limit! It is inefficient to compare 50 different solutions. It is recommended that under certain circumstances, the vendors are given the ...

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