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Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age by Daniel Jonathan Valik

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Future development

Let us now take a look at the current trends and developments in the information and communications industry. We recognize that unified communications and Collaboration solutions will soon be a standard requirement in mid to large enterprise companies. In the past, IT and Telecommunications departments mostly operated independently and were jointly responsible for the acquisition and deployment of the most diverse technologies. Trends show that more and more companies combine their IT and Telecommunications departments when discussing about their telecommunications information technology solutions for the future.

The Internet, Web 2.0, and Web 3.0 solutions have also made web technologies an increasingly important aspect. The ...

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