Lync Server Related Acronyms

This book introduces a lot of new concepts and tends to utilize a lot of acronyms. Therefore, it’s useful to familiarize yourself with the following acronyms to absorb the information in the upcoming chapters more quickly.

Call Admission Control (CAC)—A method of preventing oversubscription of VoIP networks. Unlike QoS tools, CAC is call-aware and acts as a preventive congestion control by attempting to route calls across other media before making a determination to block a call rather than impacting the quality of existing calls.

Call Detail Records (CDR)—A record produced by a phone system containing details of calls that have passed through it. They track information such as the number of the calling party, ...

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