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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Application Integration

Another component of Enhanced Presence is the automatic availability of presence in other Microsoft products. This means that although a Lync client runs in the background, users are able to see presence for those contacts in Outlook right next to their names. This presence can be seen directly in the context of the mail message, so there is no need to switch between applications to view a user’s presence. Right from the e-mail message or contact card, the user can see the presence and initiate an IM, e-mail, or phone conversation with only one or two clicks of the mouse.

Lync Server can also integrate with Microsoft Exchange Server 2010 Outlook Web App to provide presence and IM capabilities directly within the Outlook ...

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