Although there are many ways to initiate a call to a contact, users that are transitioning to Lync Server from traditional PBXs will benefit from having an easily accessible dialpad. In the previous version of OCS, the dialpad existed but was not easy to find.
Lync Server users migrating from simple instant messaging and presence on previous versions of OCS to Enterprise Voice on Lync Server will benefit from being able to conduct communications using any modality from a familiar, consistent interface.
When coupled with exchange unified messaging, users can now have a simple-to-view visual representation of each voicemail message. Lync Server users save time by easily managing voicemails within Communicator.