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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Troubleshooting

As with any migration, there’s a lot that can go wrong regardless of how well planned in advance. The most important item to check is to ensure that Active Directory is healthy and functioning properly. A close second is ensuring all the required manual DNS changes have been made and DNS works flawlessly. The added convenience of the Deployment Wizard doesn’t lessen the importance of certificates. They are still core to all server and server-client communications.

Be sure to check the various log files that are created. It’s great news that nearly every action, whether done in the Lync Control Panel or the Lync Management Shell, creates a detailed XML log file in the Windows temp directory. Administrators should review these ...

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