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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Remote Call Control

Remote call control was the original form of PBX integration introduced with Live Communications Server 2005 and allows for users to control their legacy desk phone from Lync by clicking a contact in their contact list to dial. It also allows for their presence to be automatically updated to “In a call” when using the legacy phone.

Note

Support for new Remote Call Control implementations was originally going to be dropped in Lync Server, but the product team has adjusted its stance and will support new deployments. That said, it is a legacy technology and unlikely to be supported in future releases.

Remote call control does not give users the Enterprise Voice features for controlling calls, assigning delegates, or configuring ...

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