Voice Features

The voice features section of Lync Server 2010 contains two new additions to Enterprise Voice that were not possible in Office Communications Server 2007. The first feature, call park, enables users to place a call on hold and pick it up from another extension. The second feature, unassigned numbers, enables the organization to route calls to numbers not associated with a specific user. These features are discussed in the following sections.

Get Microsoft® Lync Server 2010 Unleashed now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.