Microsoft® Lync Server 2010 Unleashed

Making an Audio Call

Initiating an audio call is as simple as clicking Call and then choosing a contact. After this is done, the contact receives a pop-up and an audio notification and has the option to answer, decline, or redirect. Answer and decline are obvious in what they do. Redirect gives the option to reply through IM or to set one’s status to Do Not Disturb. Accepting the call updates both users’ status to In a call.

When the call connects, a new window appears that looks similar to the IM window. In fact, it is the same window, but with some additional buttons and status items, as shown in Figure 22.6.

Figure 22.6 The Call Window

The ...