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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Making Audio Calls

Initiating an audio call is as simple as right-clicking a contact, choosing Call, and specifying that it should be a Lync call. Then, the contact receives a pop-up and an audio notification and has the option to answer, decline, or redirect. Answer and decline should be fairly obvious in what they do. Redirect gives the option to reply through IM or to set one’s status to Do Not Disturb. Accepting the call updates both users’ status to In a call.

When the call connects, a new window displays that looks similar to the IM window. In fact, it is the same window, but now it’s on the Call tab, as shown in Figure 23.7.

Figure 23.7 The Call Window

The Call window offers several buttons, including

• Mute microphone

• Adjust volume ...

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