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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Delegate Simultaneous Ringing

Lync Server 2010 offered some excellent delegation features to cover a boss/admin scenario, but one area where it fell short was if the admin user was not actually at a front desk or Lync endpoint. Even if the delegate had personally configured simultaneous ring to a mobile or additional phone, calls for the manager would ring only the delegate’s Lync endpoints. In Lync Server 2013 the delegate receives calls for the manager’s line on any number configured for simultaneous ring.

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