O'Reilly logo

Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Benefits of Instant Messaging and Presence

IM and Presence is the core of all UC solutions. These two features are often packaged together, and sometimes are simply referenced as only “instant messaging.” IM is a feature most organizations will deploy on day one of a UC deployment. Presence is one of the major drivers for UC, because it is at the core of providing an increase in productivity to end users. Presence introduces the real-time availability of users, which allows organizations to see greatly increased productivity through more efficient communications. This benefit is best described in the scenario that follows.

Assume that Randy and Alex both work for CompanyABC. The company does not have a UC solution deployed today. Randy works ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required