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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Understanding the Benefits of Enterprise Telephony as part of a UC Solution

Many UC solutions are designed to replace PBXs. Because of this, the benefits of introducing enterprise telephony as part of a UC solution is just that, to remove your PBXs. Many organizations have a PBX deployment with the following characteristics:

• There are many vendors across many locations.

• If the same vendor, there are many software versions.

• Each system has a separate maintenance contract.

• Each system has a local PSTN Ingress/Egress.

• Systems typically require specialized engineers to perform basic tasks.

When you introduce a UC solution like Microsoft Lync, you introduce the opportunity to remove such complexities. This results in hard cost savings in ...

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