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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Consider the Operating Expenses

In addition to capital expenses, organizations also have to consider an increase in certain operational expenses. Although UC solutions reduce operating expenses overall, it is common for organizations deploying UC to increase IT operating expenses.

When organizations consider capital and operating expenses for UC, there will be a common theme: an increase in network costs. Network investments tend to make up the most significant capital and operating investment for organizations that are deploying UC. In a worst-case scenario, existing enterprise telephony is not IP based, and because of this, organizations will not have any real-time voice running over their IP network. This results in a major investment in network ...

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