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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Troubleshooting Lync Services

Basic troubleshooting begins with making sure that the Lync Server services are all running. When services are in a stopped state, users will notice many issues such as being unable to sign in or connect to the Edge Server. Verify that the following windows services are configured to start automatically and are running:

• Lync Server Access Edge

• Lync Server Audio/Video Authentication

• Lync Server Audio/Video Edge

• Lync Server Centralized Logging Service Agent

• Lync Server Replica Replicator Agent

• Lync Server Web Conferencing Edge

• Lync Server XMPP Translating Gateway Proxy (if installed)

• SQL Server (RTCLOCAL)

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