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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Persistent Chat Troubleshooting

Troubleshooting for Persistent Chat starts with the basics, which consists of the Event Viewer and the Services console on the Persistent Chat Server. Error messages that are logged for Persistent Chat appear in the Lync Server portion of the Event Log under the Applications and Services log heading, and this is typically the first place to look when you are experiencing problems with Persistent Chat. There are also several Windows services installed as part of the role installation on each Persistent Chat Server. Two of these services are specifically related to Persistent Chat: the Lync Server Persistent Chat service, and the Lync Server Persistent Chat Compliance service. Both of these services are set to start ...

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