Lync Voice Routing

Configuration of voice routing in Lync involves a combination of what Microsoft refers to as dial plans, voice policies, PSTN usages, routes, and trunks. This section covers the fundamental concepts of these objects and how they all interact so that users can make phone calls from Lync. Any Lync voice administrator should have a solid understanding of these items in order to properly configure Lync Enterprise Voice.

All voice routing in Lync is based on the international standard E.164 format for phone numbers. E.164-formatted numbers start with a + sign and are followed by a country code, and the remainder of the number varies depending on the country. For example, an E.164-formatted number in the United States consists of ...

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