Changes made through the Lync Server Control Panel are always entered in a pending state and are not actually actively used until the changes are committed. This enables administrators to fully configure all aspects of voice routing before pushing a single change to the end users.
To publish the uncommitted changes, follow these steps:
1. Open the Lync Server 2013 Control Panel.
2. Click Voice Routing.
3. From any submenu, click the Commit button, and then select Commit All.
4. The uncommitted changes are displayed again on this screen. Review the modifications and then click Commit to save the changes.
Navigating away from the Voice Routing page before committing changes will cause pending changes ...