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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Creating a Hunt Group Workflow

To create a new hunt group workflow, follow these steps after launching the Response Group Configuration Tool:

1. Under Hunt Group, click the Create button.

2. Select whether to Activate the Workflow.

3. Select an option for Enable for Federation.

4. Select an option for Enable Agent Anonymity.

5. Enter a SIP Address for the workflow. The “sip:” prefix is automatically prepended.

6. Enter a Display Name for the workflow.

7. Enter a Telephone Number to associate with the workflow. The “tel:” prefix is automatically included, so just the E.164 format is required with the + sign prefix.

8. Enter a Display Number for the telephone number.

9. Enter a Description for the workflow.

10. Select whether the Workflow Type ...

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