The Lync 2013 client enables users to organize their contacts by placing them inside groups. The first tab in the Lync 2013 defaults to a view where contacts are organized by groups. By default, these are the groups:
• All Contacts
The Favorites group is automatically populated by the client based on how often particular contacts are used, or the user can manually pin certain contacts to the group. The All Contacts group becomes the Other Contacts group as soon as a user creates the first custom group. Groups can be deleted or renamed by way of the right-click function.
Contacts can exist within multiple groups at a time. Right-click on any contact and select Copy Contact To in order to create a duplicate contact ...